I was given an offer of bogo. I ordered 2 different items, 2 of each. I have called 5 times and placed on hold 20 to 45 minutes. I got 2 of one item and 1 of the other. All they had to do was to send me missing item free of charge. However they have chosen not to do it. IT has the worst and stupidest customer service. I would give them ZEO rating if I could. Do yourself a favor and shop elsewhere.