My name is Fariba Zareivag, and I am a fan of Dior, I bought some items including a sweater two weeks ago from Paris Dior and I felt that I did not like it when I came back to My country. I decided to change it with another item (the same price) by my friend in Paris, but to my surprise, I was informed that I cannot, because I have got VAT refund at the airport when I returned back to my country.
The same thing happened in Dubai with Fendi brand last year, and Dubai Fendi store changed the item for me without a question after 7 month and I feel that
Maybe I am involved with a personal decision not a company policy! And if Dior don't accept to change it for sure I will never buy from Dior and don't recommend to anybody!