I ordered a valet for my husband as an anniversary gift. I payed an extra fee to have the item delivered to me on a Saturday. The item did not arrive on Saturday and when I checked the red envelope website on Monday, the tracking status confirmed that the gift had never been shipped! So here I am, 5 hours before I am meeting my husband for our anniversary dinner and I have no gift to give him! Needless to say, I cancelled the order and will never rely on Red Envelope for any gifts again.