- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
To my misfortune, I bought a Drone H501S at GearBest, and the only reason I did not cancel it was because I bought several Drone accessories.
But then the biggest mistake of my life began! I bought it on September 28, and Gearbest NEVER shipped my product. They say "In 2 weeks", when they spend 2 weeks, they say the same thing for weeks!
As you can see the prints below:
imgur.com/a/2TIuw
I bought the product on September 28, the expectation was for September, then October, then November, now December 26!.
You know what's going to happen? December 26 will arrive and they will say that the expectation is for JANUARY!.
And I already informed 10x in the chat I DO NOT WANT REFUND,
I WANT YOU TO SEND MY PRODUCT!
And another, some attendants do not seem able to read. I say "DRONE H501S NOT SENT", then they respond, "Mr. Blabla, I inform you that the SQ11 camera has already been sent". They give one of misunderstanding! That is total neglect.
Felipe R.'s review of Gearbest earned 2 Very Helpful votes
Felipe hasn’t received any thanks yous.
Felipe isn’t following anybody yet.
Empty.
Dear Felipe R,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
We have contacted you via our Support Center about your order. Please reply to us there.
Best regards,
Gearbest Customer Service Center