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I tried to call support desk and explain that there's a whole new variant going around the world, and Germany is the epicenter of the new wave in Europe, with now tests required for every gathering on top of vaccination status. I explained that I didn't feel safe traveling there anymore and I requested a refund due to this phenomenon outside of my will. They were tone deaf and sent me off with an email address that doesn't work anymore, and no way to contact them. Scam company. I'll be escalating this.
Tip for consumers:
Do not use Kiwi.com.
Products used:
flight to Berlin
Fernando C.'s review of Kiwi.com earned 13 Very Helpful votes
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