I have placed many orders through this site. The longest it took to get anything was 10 days. I research everything prior to making any purchases, especially a hi dollar item. If you bought something and found it cheaper elsewhere, how is it their fault? Do your own homework and you will not feel slighted. I have been mostly thrilled by my buys. The gel nail kit should have come with all items necessary, but I bought it with the knowledge that I would need to supplement.