Fiona H.

I have had Amazon Prime for around three years now. As the majority reason for people getting Prime is for the two-day shipping, I'll focus on that.

Delivery: It's two days from shipment, not from ordering.
Returns: You may have to pay for return shipping if you simply change your mind and send an item back.
Third-Parties: If the item is not fulfilled by Amazon, you don't get Prime shipping.

I ordered an item at the beginning of November 2016 and got it January 2017. They would only respond to my requests to cancel the order prior to shipment with automated emails telling me my order would be shipped "soon" and to "not worry". Their communication is extremely lackluster.

We've bought two lots of tee-shirts for our family (mum, dad, one teen), using the "10 shirts for $50" deal that is on every day. Our most recent order included shirts for an event occurring one week after the shirts' arrival, and unfortunately one was the wrong size. I alerted 6DollarShirts and they apologised and sent a replacement straight away. We won't get our geeky shirts from anywhere else.