Fiona H.

I don't even want to give them a 1 star but don't have the option. I have called and left several messages along with emails to ask them why my order is taking over 3 weeks to be shipped out. Not a single person from Simple Kneads replied back. I was literally calling 3x a week hoping to get a hold of a live person. I even tried canceling my order but they had charged my cc right away even though I didn't receive my order till almost a month later. I will NEVER shop from them again and I will let other people know as well. My only advice for them is, if you want to grow your company and be reputable please return your customers messages. This is basic customer service. Don't just take their money!