Flavio D.

Last Jan. 2023 I had a terrible experience flying IBERIA to/from Europe-Peru.
I wrote about it on what is known as "SkyTrax" ( https://www.airlinequality.com/).
A second review, about the Lima airport, has been published. The one about IBERIA hasn't. Why?
I could figure out the reason after reading other travellers reporting this behaviour at SkyTrax. Many complaint of not having published their review or having seen it redacted without informing the reviewer, nor asking for permission to alter the text.
I did ask (via e-mail and web form) three times but did not get a reply with an explanation.
If you read about the company it i$ clear that the referee play$ for one of the teams.
About IBERIA, I will probably post my review to Sitejabber.

I did review a certain company. I wrote that it (the company) did not apply certain written promises. After a few days, TrustPilot remove my review, without notice, telling me that the review was not "real" and most probably sent via an automated boot service.
I did complain about the absurd and unjust decision, taken without contacting me. Only then TP asked me proof of purchase or contract. A week later my review was online again.
I sent a complaint email telling TP about their fraudulent behaviour. Do I have to think they get rewards from companies asking to remove some client's reviews? Hmm...