Flickerbird F.

I've purchased several lovely items from this company over the years, and the quality and uniqueness is great, but after years of loyal custom, I received an item whose inner packaging was glued to the outer packaging, resulting in damage upon opening. When I contacted customer service, they refused an exchange in spite of the matter being their fault. Didn't matter that I'd spent a significant sum with them over the years, or that the cheap packaging was to blame. DON'T BUY FROM THIS COMPANY since they abandon good customers with a cookie cuter policy.