Florence T.

Dec 2024 i signed up Audible from Amazon as i want to listen to one audio book. To listen to my 1st Audio book i need to sign up for the 30 days trials and require to input my credit card detail and Audible claimed the membership can be cancel before end of 30 days. I cancelled it but is still charge to my card on 20 Jan 2024. So I removed my card info in Audible apps but Audible still charge 2nd fee on 20 Feb. I wrote to Audible but their reply takes days. Email reply from customer service (UK) feedback they cannot find my email account in their system!? Their customer service is poor and slow.
To permanent stop this nonsense from Audible i had no choice but to cancel my Amazon account, yes the only way to permantently get rid of Audible is to close Amazon ac. This is the only option provided. I had to sacrifice my 10 years+ Amazon account and ended up loosing my Kindle book and Audio book forever. To double check, i create a new Amazon ac using the same email address and found Audible still have my credit card details when i press the 30 days trial icon. I will check again on 20 March if it still deduct fee from my card.
Anyone who plan to try Audible 30 days trials Please think twice or do it at your own $$ risks. Pay a small price to learn this lesson. I will not buy anything from Amazon from now onwards. I will just order my paperback book which i can still own it physically. From Singapore.