I paid for this program. I didn't find it user friendly, it loads slowly, it doesn't have emojis, it doesn't update as other email clients do and you cannot change these settings. You cannot put a priority on a message or read receipt and there are no spam filters. When I went away for my work I loaded mailbird onto my laptop and ensured all my email history was loaded too, when I got to my hotel none of my email history was on the program it had all disappeared. I contacted their support requesting a refund, yes they said no problem and asked me why I wanted one the next day they refused quoting I had passed 14 days. In this day and age this is a pathetic company it shows it doesn't have it's customers needs in it's interest. My clients can get a refund from us easily and with no hassle. My advice do NOT BUY THIS PRODUCT they do not deserve anyone's business with this outdated short sighted behaviour.