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Francene Y.

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1 Review by Francene

Joann Fabrics

  • Joann Fabrics

“Processing and hours”
12/12/23

Why in the world would a company not have customer service available on weekends? The cutesy.message that they're crafting doesn't fly. Just allows more time for us to not reach someone. I ordered something on 11/24 and it didn't ship yet. Was told the regular 10 business days or whatever. Well, it's been that. Meanwhile, stuff I ordered is being canceled but was there when I ordered it. Will call again today. Hassle overall and don't recommend ordering from them online.

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