I'm sorry Avery but you had a winning combination when you had Design Pro 5.5 software and your labels. Both of these worked like a charm.
You discontinued Design Pro 5.5 and came up with Design and Print and more issues came about. Why would you not hire the same programmers that worked on this software back in 1999-2010 and come up with an improved version?
Even your Design and Print offline (standalone version) is being retired so only the Online version is available. I will not use Online only products for creating and printing Labels.
Bring back Design Pro 5.5 redesigned using the original tools from Leadtools, Envel and XLS. This older software is vastly superior to what you offer now. It is shame.
Users will need to keep older hardware to print labels? Crazy.
Please fix your ways Avery!