First off, the clothes are very low quality. Second, you become a VIP member just by buying some leggings, which are low--very low quality. Then you are hooked in. They start taking $49.95 from your credit card account each month, unless you remember to go into your Outfits and click on skip this month, because now they have your credit card on record. The big rewards of being a big VIP member. Third, you can't just cancel your membership. You have to call them, talk to a robot first before insisting on talking to a real live person, and finally insist on canceling your membership. Lastly, if you ask for a refund on the $49.95, which was mistakenly taken out of my account for no reason. Good Luck, because I'm still waiting for my refund and am getting tired of calling their snobby customer service people.