I will never use them again. I placed an order for someone's birthday 01/21/2024 and the order was not delivered until 01/29/2024. When it was finally delivered, it was a partial delivery without the note. I have emailed them several times requesting a call just to be ignored. They emailed me on 01/25/2024 and lied to me saying my order was delivered that day. After speaking to the person that received the order I sent another email asking for a refund for the item that was not delivered and the expedited fee. They said they will only refund for the item not received. I WILL NEVER USE THEM AGAIN.