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Frank k.

Oklahoma

Contributor Level

Total Points
123

1 Review by Frank

  • RockAuto

10/5/21

I recently ordered two cans specialty fluid for my trucks package was soaked when it was left on my driveway so I knew at least one can it opened I just now looked since he refused to pick it up try to put the other kin in I'm a cat fell off what a piece of crap so a large-bore can just dumped out on top of my gas cap and of course that didn't work well got 3/4 but when it's the yard. They refuse to answer their 1-800 number they should be shut down. And my view if you won't answer your phone you're criminals

Tip for consumers:
Avoid RockAuto you something like Amazon where they have no questions asked return RockAuto doesn't let you ask questions they're useless their criminals

Products used:
I purchased two current two cans of truck system cleaner. One which apparently have leaked during shipment and since they don't have an 800 number and their website didn't recognize their own po order you're screwed. quite honestly I think this is criminal intent and they do it on purpose

Service
Value
Shipping
Returns
Quality

Frank Has Earned 39 Votes

Frank K.'s review of RockAuto earned 39 Very Helpful votes

Frank Has Received 2 Thank Yous

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Dave B. thanked you for your review of RockAuto

“They sent the rt box with wrong bolts causing damage when the bolts bottom out during torquing and broke inside my block and since the package was open can I return them. Well no phone number to ask I have to replace the engine.4.500 dollares..”

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Aleks B. thanked you for your review of RockAuto

“They don't honor their own return policy. BS company, NO CUSTOMER SERVICE. You have been warned.”

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