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False advertising. Tricks you into paying tiers to get the info you want but then never has it.
I bought 5 tickets to the Dallas Cowboys divisional playoff game. 2 did not work at the entrance gate. After going to box office they told me the tickets had been "electronically removed". The Superstar rep told me "sometimes we print duplicates on accident" just send in the box office paperwork and any photos etc to get your full refund. 10 days later after going back and forth with them they told me that it was my fault that someone had seen the bar codes beforehand and made their own duplicates. Seriously? They would not refund my money on the 2 bunk tickets they sold me and this is their out for giving customers refunds on the bunk tickets they sell. Do not trust them or buy from them you will be left standing at the entrance gate like a moron with no admittance and out your money. The risk factor buying from them is through the roof. Run far away don't take the chance you'll regret it.
Hi Frank,
We are really sorry for the in convince. Please accept our apology for what you face. Can you share the more info like ticket numbers, name on tickets or may be transaction id. It would be great if you can share the image or screen shot of tickets/e-ticket. We are sorry again. Give us some time to investigate. You will get your refund.
Thank you for leaving feedback.
Frank R.'s review of SuperStar earned 18 Very Helpful votes
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I know this person has a criminal record and it shows none. I want my money back.
Mi experiencia fue pésima donde esperé resultados ya que yo mismo estaba buscando mis...
Hello Frank,
Thank you for taking the time to leave a review and I'm sorry our service did not satisfy your data needs. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
Additionally, Premium Reports are optional add-on services that are separate from your subscription. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.
I can see that you were trying to find information on a VIN. What specific type of record are you looking for? I would love to turn things around and make it right if I can. Please reach out to me at askinfotracer@infotracer.com or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315