I ordered 2 items but immediately realized I made a mistake. I tried to cancel within 1 minute of pressing submit but got a message saying thT was impossible. I contacted customer service within another minute and was told I would have to weight on shipments and then return. After over a week one item came in and I processed the return. There I found out I would have to pay for return shipping. So I did. Another week went buy and the second item came in. Same outcome. Now after another week still no refund. POOR CUSTOMER SERVICE.