This company applies a 10% or 25% restocking fee to returned items. The 25% is for custom orders, but you don't know if an item ordered is custom or standard when ordering straight from the website. A 25% restocking fee is exorbitant. I returned a pair of earrings, because they were much smaller than they appeared on the webisite. Dimensions for jewelry is not part of the description. I won't be using this company in the future.