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Fran M.

Contributor Level

Total Points
88

1 Review by Fran

Lug
  • Lug

5/30/23
Verified purchase

I love Lug bags…! I have three of these great bags and always got them from QVC. This time a missed a show and the opportunity to get a little crossbody that I want to use for vacations so I decided to purchase it from Luglife.com. Great mistake!
The shipment is pricey, around $10 a pop. I am still waiting and it has been almost 3 weeks and nothing. I called, no answer, left message, still waiting.
I wrote, Where is my bag? Got an answer that all shipments were delayed….!
Anyways, girls and gals…! My recommendation, buy from QVC if you really like a Lug Bag. Never from lug life.com
I hope Amy ( the owner and wonderful designer of these bags) read this note. She seems to be a pretty together woman and very reasonable. I try to never miss a QVC show and her presentations.
I am a SeniorLugLife girl and her bags are very convenient for all I carry everyday. Please Amy, read this review and make appropriate changes to the shipping protocols.
Stay healthy and creative. The best to you and your pretty family.

Frances, a SeniorLugLifefan!

June 1,2023 UPDATE!
Finally got my bag! Very nice for travel. I am going to keep my promise, I will buy from QVC always. I love LUG bags! But to avoid aggravation it is best to catch them on QVC. Better shipment time and better prices.

Fran Has Earned 6 Votes

Fran M.'s review of Lug earned 6 Very Helpful votes

Fran Has Received 1 Thank You

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MB W. thanked you for your review of Lug

“Totally agree but after the non existent customer service and the way my bag was packaged in packing, QVC is a good choice but I don't want LUG to have my business at all. There are other great companies out there now”

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