One of the agents of makemytrip.com, Mr. Sajin, cancelled my family ticket on my request (worth AED 4901) offering me the refundable amount of AED1920,
Trusting him I agreed and he.sent me confirmation email as we.
After 20days they did refund me just AED253/.
Remaining AED 1967/ do not pay me back.
When I approach them over the email or phone same old replay we need 48to 72 hours to sort it out ticket asked cancel on 26 July 2023.( more than 3 months)
No action has been taken place just message me same stating 47to 72 cut copy message.
This is really cheating nothing else.
We apologize for the inconvenience you've faced with your refund. Please share your booking details on "Head-CS@go-mmt.com", and we will investigate and expedite the resolution, ensuring you receive the remaining refund promptly. Your feedback is valuable, and we aim to make it right.Thanks