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frederick c.

Contributor Level

Total Points
80

1 Review by frederick

  • MakeMyTrip

10/28/23

One of the agents of makemytrip.com, Mr. Sajin, cancelled my family ticket on my request (worth AED 4901) offering me the refundable amount of AED1920,
Trusting him I agreed and he.sent me confirmation email as we.
After 20days they did refund me just AED253/.
Remaining AED 1967/ do not pay me back.
When I approach them over the email or phone same old replay we need 48to 72 hours to sort it out ticket asked cancel on 26 July 2023.( more than 3 months)
No action has been taken place just message me same stating 47to 72 cut copy message.
This is really cheating nothing else.

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MakeMyTrip C. – MakeMyTrip Rep

We apologize for the inconvenience you've faced with your refund. Please share your booking details on "Head-CS@go-mmt.com", and we will investigate and expedite the resolution, ensuring you receive the remaining refund promptly. Your feedback is valuable, and we aim to make it right.Thanks

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