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My complaint is with their automatic underhanded business practices. The service automatically renewed, and when I realized it, I called because I did not want to continue. They cited a small section in the small print stating there were no refunds. I thought this was bad business practice. Klinio offered me half of my payment. However, since I had contacted PayPal, they didn't give it to me. I think this is shady business on their part. I've never had a company categorically deny me a refund for a product I did not use.
Tip for consumers:
Other companies frequently warn you when there is a automatic payment coming due. I think this would be a good thing for them to do.
Frieda F.'s review of Klinio earned a Very Helpful vote
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