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I ordered tickets to see Ariana Grande in New Orleans for April. Although I ordered them in January, I didn't receive them until the day before the event. During that day, I was freaking out because I was worried they wouldn't send them to me on time so I called their customer service number. They didn't answer at all or respond to my emails so I tweeted them instead. Of course, they responded to me on there but I coincidentally got them during that time. My advice is to order through their own vendors and be cautious about where you get the tickets from. I'll probably be using another site next time due to the amount of time it took for my tickets to be delivered.
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi Gabrielle, thanks for taking the time to leave some feedback about your experience! We totally understand how nerve-wrecking getting tickets the day before the show can be, and we're sorry it took you reaching out to us to have to get that order fulfilled! If you have any other concerns you'd like addressed, please always feel free to follow-up with us at hi@seatgeek.com.