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DO NOT TRUST THIS COMPANY. Turns out the green dress was discontinued. Instead of informing me so I could cancel the order, they grabbed a dress similar to what I order in another color thinking I would be good with it. Not even the same dress. They refuse to make it right. Offered to give me a $12 credit and i get to keep the ugly blue dress.In order to get a refund I have to ship dress back at my own expense.
Tip for consumers:
Do not trust what you see in the pictures. Do not trust they will send you what you ordered.
Products used:
None. Dress is made of cheap fabric, wrong color and not what I ordered
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Empty.
Dear customer,
Thank you for placing the order on Newchic. We are sorry for the inconvenience caused.
Items usually will be delivered in the same color which you selected at the time of placing the order. We stand behind the quality of our products and item material info is available right from the description on the product page.
Please be rest assured that there are guaranteed after-sales services. Who bears the postage of the return, varies from the different return conditions. Learn more about the return issues at https://www.newchic.com/help_center/return-faq169.html
Due to incomplete/insufficient information, and in order to safeguard your personal information, please contact us at vipservice@newchic.com with more details. We will provide you with a reasonable solution.
Best regards,
Newchic Team