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There was a 2 month delay in my picture frame order with no update or notification about it from the company. There was also no response to my email for almost two weeks when I asked for an update on my order. There is no way to contact the company via phone. I got no empathy from customer service representative in the online chat. There was no ability to change my order to a frame that they had in stock so that I could expedite it. Terrible experience all around. Will never use again.
Tip for consumers:
I would stay away from this site and never use it.
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