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I had to change my account email address, and for 2 weeks now I've been jumping through their verification hoops to prove ownership of my account...still to no avail. They are a shady and dishonest (and unregulated) exchange based out of of Singapore. I wish I had done more due diligence before trusting these crooks, but thankfully I didn't lose very much. Stay well clear of this sketchy outfit!
Tip for consumers:
Search Google before using Bitrue (scam) crypto exchange. Steer clear of this shady and deceptive exchange.... you will lose your funds!
Products used:
Crypto purchase
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