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Gary C.

Long Beach, United States

Contributor Level

Total Points
82

1 Review by Gary

  • Swiss Cuban Cigars

7/12/22

Checked barcode on green seal with habanos authenticity and it came back a Montecristo #2. And when put side by side with a real P2 the color and length didn't match as well as the band placement. Dont get burnt like I did. Doesn't even come close to the taste of a true P2. The cigar on the right is a true P2 the one on your left is from Swiss Cuban Cigars

Tip for consumers:
Help them by letting them know the bad reviews before the so called good reviews in this matter ie Swiss Cuban Cigars

Products used:
Cigars

Service
Value
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Customer Service H. – Swiss Cuban Cigars Rep

Dear Mr. Whitley,

To address your concern, I would like to start by clarifying that all the cigars that our company sells are 100% authentic, we have sold in Duty-Free markets in Europe for many years passing all the international regulations complying with the tobacco laws.

We regret to know that we have not fulfilled your expectations. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas to deliver better service to our customers.

Dax Puero-Franco
Customer service team
Direct Line (305) 433-8548

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