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Vps service is great runs smoothly love it BIT... Big BUT there customer service is complete dog $#*! if you not willing to pay them extra to get a response you could be left waitin g god only knows how long it make say average time 20 min u make a ticket and in 20 min it now says 2 hours and continues to go up the more other people pay for support and you left sitting
You could class them as pay to get support
Tip for consumers:
service and prices are great support is pay to gain access to support or be left waiting for god knows how long
Products used:
vps server but when they set it up it was all in German so i couldn't use it as i dont know German
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If I could give zero stars, I absolutely would. My experience with ZAP-Hosting has been...
Zap had terrible customer service. Takes days to get back to you and handle a ticket unless you...
