Had a ebay buyer claim that a item was damaged in shipping. The only problem was that this customer sent pictures of the damaged item. It was a 40s art deco TV lamp. The scammer sent pictures. It was a used lamp and had a chip on the back of the item. The item that they sent pictures of miraculously had no chip. Ebay never responded to my complaint. After two months I confronted ebay. There response was "So what".
Ebay refused to refund any of the $$$ I lost and refused to refund any of the shipping charges. They even refused to close my store till I pay for shipping the item to one of their scammers. AVOID DOING BUSINESS WITH THIS COMPANY. IF YOU HAVE TO BE PREPARED TO LOOSE $$. For me it was $250.00