Gary S.

Virginia, United States

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Laithwaites

Wine

“It was better when Virgin was separate”

7/15/22

Verified purchase

We were customers of Virgin Wine Club for over 10 years. A couple years in, we upped to VIP Club. It made a difference in the quality of wines. Last year Laithwaites took over the Virgin label. My guess is that they already were the processor for some time before that. We recently cancelled Laithwaites. The wines were of less quality and they paid no attention to preferences we had registered. If our status was VIP, I feel sorry for those in the regular club, but actually I'm guessing there is no difference. Luckily, we live in a state were great wineries abound and we see no reason to stick with poor attention to our tastes.

Tip for consumers:
Try Virginia wines. Climate change has made them very competitive

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Thank you

Thomas F. – Laithwaites Rep Over a year old

Hi Gary,

We’re sorry to hear our wines have missed the mark for you! We stand behind the entire range with a 100% money-back guarantee, so we’d like to sort out a refund if you haven’t already received one. And if you’re willing to give us another shot, we’d love to recommend wines better suited to your tastes.

Please reach out to us by phone or email to get started.

https://www.laithwaites.com/jsp/customerservice/common/contactus.jsp