The person I spoke with I hope I get his name correct was Tom. He made sure I was taken care of and his patience with me he gets a 10 for that alone. The call dropped and he actually called me back. That has never happened and even the people who you expect to call you back. Have never returned the call. All around he was an amazing customer service agent. I wish everyone I have to call was like him. Thanks again
He was truly outstanding!
Hi Gaye,
Thank you so much for your kind words! We appreciate you taking the time to share your experience with us—and we agree that Tom is truly a gem on our team! And we will ensure that he reads your feedback; this will make his day.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315