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Guito C.

Contributor Level

Total Points
80

1 Review by Guito

  • Z Gallerie

4/4/24

I am very disappointed of how Zgallerie conduct its business with the delivery. I have purchased a merchandise since October last year, until now, I can't get my stuffs deliver to my adress. I was told by customer service due to distance it would take times
For the delivery to reach my destination because I leave far in Jersey. What kind of nonsense is that. I want to know whether they are scamming people or not. I was told my items were shipped a month ago,

Tip for consumers:
Poor delivery service

Products used:
N:A

Service
Value
Shipping
Quality
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Mindy D. – Z Gallerie Rep

Hello Guito.We sincerely apologize for the inconvenience and frustration you've experienced with your order delivery.To assist you further, could you please provide us with your order information via email? This will enable us to investigate the situation thoroughly and ensure that your items are delivered to your address without further delay.Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding as we work to resolve this issue.Please feel free to reach out to us at yourvoice@zgallerie.com with your order details, and we'll do our utmost to rectify the situation promptly. Thank you for bringing this matter to our attention.
Adria G.

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