The first time I placed an order with Fashionhub, I received a wrong size, and the quality of the dress was so poor. Sometime last year I made another order, nothing was delivered and when I enquired I was given long stories which didn't make any sense to me, after waiting for quite a long time, I decided to cancel my order and I requested a refund. I sent my banking details on 21 December 2017 and I was informed I will receive payment after 21 days, today it is the 14th of February 2018 and I have received nothing, no response to emails I have been sending... and the landline I used to call is now disconnected. What is the meaning of all this?