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Geir K.

Contributor Level

Total Points
89

1 Review by Geir

  • Tmart.com

5/25/18

Warning! Stay away from this company. Selling it's products to the western world, but is based in Hong kong and does not follow western business etiquette. When you receive anything that is not working they will hassle you for pointless information for multiple days (emails back and forth) and insult you with statements like "you must not have put it together correctly", and at the end, they agree to take the product back, but ask YOU to pay for the return shipping of THEIR FAULTY CRAP!

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Tmart T. – Tmart.com Rep

Dear customer,
It is our honour to help you.

And we have warehouses in US and HK.

You can choose the one which you like ship from when you place an order.

May be you do not notice it.

About order#180420FA9S96, we had verified it with supplier.

Sorry for this inconvenience caused.

We will issue refund it to you within 48 hours without return it back.

In order to be more efficient to solve your problem, you can also try our email service:
http://tmarthk.desk.com/customer/widget/emails/new

Have a nice day.

Geir Has Earned 7 Votes

Geir K.'s review of Tmart.com earned 7 Very Helpful votes

Geir Has Received 1 Thank You

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Les S. thanked you for your review of Tmart.com

“Thank you so very much! I should have read your review before I ordered. They are doing to me exactly what you went through.”

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