Gemini H.

Held off from buying MMMI products for a long time because of all the negative reviews of the items not shipping out or arriving, people not receiving confirmation emails and customer service not responding. However, I could not hold off any longer on not getting the pink puffer tote, so I did! Speaking on my personal experience with this brand, customer service was extremely responsive on both Instagram dm and email, the bag was shipped out earlier than the estimated pre-order ship out date and they used a reliable shipping service (DHL). I've been waiting years to own this bag and I'm pleasantly surprised by the quality. Came with a free car scent tag (personally not my cup of tea scent wise) but my mother loved it so she took it. Overall, I'm glad it all went well! Price wise, it is very very expensive especially in my countries' currency but having waited for so long, I'm okay with that :)