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Gene E.

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1 Review by Gene

ZIP Transfers

  • ZIP Transfers

“Madrid Airport Transfer”
5/28/17

We prepaid for transport for 4 from the airport to our hotel. Driver was late and only arrived after we called his office. Driver refused to go to second terminal to pick up others in our party because it would take too much time and he had another fare waiting. ZIP company offered no help. Four of us rode a taxi to our hotel for 20 euros LESS than ZIP charged and would NOT refund. DO NOT prepay for ZIP service.

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