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Gene M.

New Jersey

Contributor Level

Total Points
80

1 Review by Gene

  • Magneto IT Solutions

1/11/23
Verified purchase

I hired Magneto to develop an e-commerce website for a new business and product launch. Magneto promised me the world and then delivered an inferior website that did not function as intended and was not complete. Specifically, despite contracting to design and develop an e-commerce website that displayed multiple product images (as would be expected) on individual product pages, Magneto selected a sub-par template that did not allow for multiple product images on the product pages. When this was brought to Magneto's attention they refused to fix THEIR mistake and instead tried to charge me extra to the rework. They refused to give me a refund or to complete the website. It was a total disaster and a complete waste of money.

Then after posting a few honest reviews about my experience, Magneto's owner, Nitesh, wanted to settle by giving me a partial refund in exchange for taking down the reviews. Needing to hire a new developer to rebuild the site properly and having already paid Magneto and not receiving anything usable in return, I agree. I took the reviews down except for one on Clutch.com, which Clutch said I could not take down but could update. When I informed Nitesh of this and offered to update the review by saying we settled our dispute, he did not respond. Nitesh has not kept his word and has not refunded any of my money.

I am preparing to file a lawsuit against Magneto and Nitesh for breach of contract, consumer fraud, and fraudulent misrepresentation.

STAY AWAY FROM MAGNETO. THEY ARE NOT A REPUTABLE OR TRUSTWORTHY DEVELOPER. HIRE SOMEONE ELSE.

Tip for consumers:
Do not use Magneto. I was very disappointed. They took my money and failed to deliver anything of value.

Products used:
website development

Service
Value
Quality

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