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Gene R.

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1 Review by Gene

Firehouse Subs

  • Firehouse Subs

“Location...Wonderland Road North London Ontario”
3/1/24

Third visit in the last 4 weeks during lunch when I was told my sub would not be ready for at least 15 minutes...today it took 35 min...12:05 until 12:40...two staff members with 17 people waiting like me for lunch...the worst part was the MGR on duty was missing. I was told he was told to make his bank deposit by his superior. I am a retired restaurant operations executive and never was any staff allowed to leave the restaurant during the lunch rush. I felt so sorry for the two staff that tried hard to deliver lunch to all of us waiting...Very sorry to have to write this. Gene Roe

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