Genesis A.

Ticketmaster advertised bundle tickets on wrestle mania date for three event bundle and failed to indicate that the tickets are not for wrestle mania! Not until I received my emailed tickets did I see that the tickets are not for wrestle mania! They never indicated what the bundle was for, however logic and the date would imply wrestle mania!
This was a birthday present so I immediately (moments after purchase) tried to exchange tickets. Three + weeks later, videos of the issue, photos of their failure to show that the tickets for sale on wrestle mania are not for wrestle mania: still no money back. Nothing but run arounds, transfers to different departments and more emails! I am utterly disgusted! They admitted to the error but insisted on proof of repurchase before refunding me. What if I don't have an extra $1200 to throw on tickets!?

I happen to have purchased tickets but as it was under my husband's name, I was transferred to a whole other department for more waiting and run around! Utterly insane!