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I have been doing business with Blade HQ for a few months. During that time I have purchased 10 knives. In this instance I was returning a knife and exchanging it for another. I was also using credits though my Blade Club membership (which I highly recommend). Needless to say it was a fairly complicated transaction. Melissa handled everything like a true professional with kindness and great understanding. She was fantastic in every way! She and Blade HQ provide exceptional customer service and an incredible knife shopping experience in every way.
I have purchased parts from Pelican for my 2002 Porsche 911 Turbo for years. Pelican is the the best!
Tip for consumers:
Pelican and the people that work there are the absolute best!
Products used:
Clutch, Flywheel, short shifter, etc.
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I received a knife that arrived open and defective. BHQ processed a return quickly, without...
Hi George!
Thanks for the review, being a loyal Blade HQ customer, and sharing your experience with Melissa!
~Lisa