I ordered a refrigerator, and my credit card was charged, on 7/28/15. The website claimed refrigerators would be delivered in 1 to 3 weeks. After 3 weeks, I received an e-mail saying the fridge had been shipped, and it would be another 7 to 10 business days before the delivery firm would contact me to arrange delivery. My 2 calls to the company were unsatisfactory. None of the other reputable internet companies I've dealt with charged me until the items were shipped. It's quite likely that I'll have to pay the credit card charge before I even receive the appliance.