Package tracking on web site works about 50% of the time. Notorious for holding shipments in warehouses until they have a full truck, regardless of the ship date. I have waited over 2 weeks to receive orders in the past. They don't care one whit about the end customer.
Personally, if I have a choice, I will NEVER choose FedEx. I do my best to avoid companies that insist on using them as well and will gladly pay a dollar or two more to get my product within a few days versus whenever FedEx feels like it.
Hello,
Thank you for letting us know about your issue.
Could you please provide us with the order number or ticket ID, so we can check the case?
Looking forward to your reply,
Monika