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I quite by accident double booked because it was not clear from the site that I had completed the reservation. When I called to make sure that I had not double booked, I was told that I could only receive 65% of the cost of the reservation if I canceled the mistake I had made. Such a scam. I am not at all happy with this.
The mistake was mine and I acknowledge that, but was an honest mistake. The next day a representative notified me and very kindly resolved the problem. I would recommend this business.
The room they booked for us was so bad we could not stay the night there. We went out on our own after dark to find a room we could stay in. Save yourself grief and do not deal with these people.
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Hi George, thank you so much for giving me the time to resolve this issue and make it right with you! Please let us know if there is anything else we can do for you in the future.