Reading some of the mixed reviews I just wanted to put down my two cents, I have ordered from this website 3 times so far and have not been disappointed in the quality or size (dresses, shoes, jewelry) yet. Unfortunately due to the pandemic shipping is taking much longer (I can't say how fast it was before the pandemic because I only started shipping once it started lol) but I want to confirm for others that it may take around 2 weeks to to receive. Be patient, you won't regret it! Yes I gave up on contacting someone, it seems like they literally have EVERYTHING automated. I cannot complain about the price I pay.