Tried 6 times for last two days to talk to someone about an order I wanted to place. Never got to talk to anyone. I Left messages to call me about placing an order on 4 of six attempts. After this frustration I then decided to look over some reviews on this company and am I glad I did! I will NOT be placing my order for 250 engraved wine glasses with this company. With the negative feedback I have read, this company should just just pack up and close shop. It is doing no one any good with its horribly poor and severely lacking customer service! I realize i am better off than so many others who ended up having to deal with the poor service of Cheap Favor! I will spread the negative word on this company.