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Gerald K.

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1 Review by Gerald

The Foam Factory

  • The Foam Factory

“Foam Factory has a very good site and good phone customer...”
2/14/14

Foam Factory has a very good site and good phone customer service.

I ordered some foam to pack a camera.

They informed that they are moving to a new facility and because of that there could be a delay in processing. I was prepared for a reasonable delay, which I would define as 3 to 5 days.

It's 11 days later and the order has still not even shipped.

I don't care if they moved to the moon... a customer's patience and good will can only extend so far.

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