I always read reviews before I order online and saw quite a few negative reviews for Midnight Velvet. I've received catalogs from them for years and decided to go against reviews and place an order. So sorry you had a bad experience, mine was great. I love both items and received them very quickly. Ordered a necklace and earrings and they came in a beautiful gold and white box. I already have 4 items on my wishlist as soon as I pay off my 1st 2 purchases.