I ordered a shirt, costing $19 +$12 shipping, on Dec 3,2021 and was told after 2 weeks it was shipped. After another 2 weeks, they sent an email saying it was lost, so I could get a refund or a re-ship. I asked for a re-ship. After another 3 weeks, they sent a notice that they were refunding my $19, but their policy is not to refund shipping on returns! Since I never got anything, I couldn't have returned it. As far as I know, they never shipped anything and just conned me out of $12.
Dear customer,
Sorry that the picture your provided is too small to review. It would be helpful that if you can provide the related order number to us so that we can check the issue.
Sorry for the inconvience.
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