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Lillian L.

UK

Contributor Level

Total Points
162

2 Reviews by Lillian

  • Farfetch

7/11/23
Verified purchase

Horrible website and 'customer service'. If there is a problem they do not want to know and you'll be chasing your refund for weeks and weeks. I used to be a customer for past 10 years but never ever again.

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
  • Current/Elliott

5/13/23

Terrible customer service. Opened new site for UK with no notice by email. Half of their items are not stocked on this site. Really complacent rude customer service. Very unhelpful. Will try elsewhere in future. What a shame.

Tip for consumers:
Such a rude customer service. So unhelpful. Will not go to this site again.

Products used:
Jeans and tops

Value
Shipping
Returns
Quality

Lillian Has Earned 2 Votes

Lillian L.'s review of Farfetch earned 2 Very Helpful votes

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